Transferring your existing website to our service is easy!

Transferring your website and email to TitanExs Web Hosting couldn't be any easier! TitanExs Web Hosting are able to transfer your services with minimal, to no downtime. We can provide free transfer assistance if you are hosted on a cPanel server. Send an email to Customer Service with the domain name, cPanel username and password for each account you want transferred. Once TitanExs have received and tested your hosting details, a time will be scheduled to carry out the transfer.

TitanExs' experienced, personable staff will assist by going through each step with you, ultimately making the transfer process easier. We understand that the uptime of your website and email is of vital importance, and will strive to ensure that the transfer process is as seamless as can be.

Do-It-Yourself Website Transferring Guide

Our four step program below will help you easily and quickly transfer your web site to our services. This approach ensures a risk free environment from any downtime or unexpected problems that may arise. Please follow our four step program exactly as described below. Using this approach more than 96% of our customers do not experience any problems. If you have any questions or comments please do not hesitate to contact our support staff!

Step 1 – Make a full copy of your current web site.

You need to make sure you have a complete and up-to-date copy of your entire web site on your home or business computer. If you have not already done this, you need to connect to your current web hosting provider and download or transfer all of your files to your own computer. This may require using an FTP program, depending if you use an html site builder like Adobe Dreamweaver. If you have already cancelled your service with your previous host provider and you do not have a copy of your files, then the only thing you can do is to request a copy of them from your old provider and hope they still have it on their servers. If not, then unfortunately you are going to have to start over from scratch.

By "full copy of your current web site" we are referring to your html documents, images, scripts, order forms, databases, data files etc. Once you have your entire web site and everything you need to properly move your site to another server, then please go to step two of our transferring program.

Step 2 – Purchase one of our web hosting packages.

The next step in the transferring process is to select one of our hosting plans that is right for your business and sign up! Once you have completed this task, then continue on to step three.

Note: If you have transferred your domain name to us then your current domain registrar may contact you to confirm the transfer. This is done for your protection. If they do contact you, please be sure to follow their directions accurately and completely to confirm the transfer and avoid delays.

Step 3 – Upload all your web site files to our server.

Once you have signed up for our quality service your account will be setup within a few minutes from the time we receive your order once payment as been received and no problems arise. The time frame varies depending on factors such as if you had completely filled out the order form correctly. When your account is activated, you can upload your web site files to our servers via the control panel or an FTP program using the temporarily IP address that we give you. You may use this address immediately. Use it until the transferring process is completed. At that time you may use your domain name instead of your IP address. We highly recommend that you upload your entire web site using your temporarily IP address as soon as possible (before the domain name has been transferred to TitanExs). This way, you will have a risk free environment of experiencing any downtime.

Step 4 – Cancel your old hosting service.

After the three steps above have been accomplished if you have not already cancelled your service with your current (old) web hosting provider then we recommend doing it at this time. This will reduce your downtime and risk of experiencing any problems to zero in most cases. If you have cancelled your service before reaching this step then your old provider could have taken down your site. Thus you would not be able to get a copy of your files on your computer to transfer to our servers, and/or your web site wouldn't have shown up until the domain name was transferred to our servers. As you can see, cancelling service with your current (old) web host provider too early can cause problems. But if you cancelled your service with your old provider early then don't worry. Just go to step one or two, whichever is needed, and begin there as quickly as possible.